Privacy Policy

ELIXIR PERFUMES Privacy Policy: Your Trust is Our Priority

At ELIXIR PERFUMES, we deeply value your privacy and want to ensure that you understand how we collect, use and share your personal information when you visit or make purchases on our website, which we shall hereinafter refer to as "THE SITE".

PERSONAL INFORMATION WE COLLECT

When you visit THE SITE, we automatically collect certain information about your device. This includes details such as your web browser, IP address, time zone and some cookies that are stored on your device. As you browse THE SITE, we also obtain information about the pages you visit, the products you view, the pages that referred you here and how you interact with THE SITE. We refer to this information as "Device Information".

We collect Device Information through technologies such as:

COOKIES

We have listed some of the cookies we use below, so you can decide whether you wish to allow them or not.

  • _session_id, unique token, session, allows Shopify to store information about your session (references, entry page, etc.).
  • _shopify_visit, no data is retained, persists for 30 minutes from your last visit, used by our website provider to track internal visit statistics.
  • _shopify_uniq, no data is retained, expires at midnight (in relation to the visitor) of the following day, counts the number of visits to a store by a single customer.
  • cart, unique token, persists for 2 weeks, stores information about the contents of your shopping cart.
  • _secure_session_id, unique token, session
  • storefront_digest, unique token, indefinite. If the store has a password, it is used to determine whether the current visitor has access.

Additionally, when you make a purchase or attempt to do so through THE SITE, we collect certain personal information, such as your name, billing address, shipping address, payment details (including credit card numbers), email address and phone number. We refer to this information as "Order Information".

When we mention "Personal Information" in this Privacy Policy, we are referring to both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect primarily to process your orders through THE SITE, which includes processing your payment information, arranging shipment and issuing invoices and order confirmations. Additionally, we use this Order Information to communicate with you, detect potential fraud or risks and, in accordance with your preferences shared with us, provide you with information or advertising related to our products or services.

The Device Information we collect helps us detect potential risks and fraud (particularly through your IP address) and, in general, to improve and optimise THE SITE. We also use it to generate reports and statistics on how our customers navigate and interact with THE SITE and to evaluate the success of our advertising and marketing campaigns.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use it as described above. For example, we use Shopify technology in our online store. You can learn more about how Shopify uses your Personal Information here: Link to Shopify Privacy Policy. Additionally, we use Google Analytics to understand how our customers use THE SITE. You can learn more about how Google uses your Personal Information here: Link to Google Privacy Policy. You can also opt out of Google Analytics here: Link to opt out of Google Analytics.

Finally, we may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant or other legal request for information, or to protect our rights.

BEHAVIOURAL TARGETED ADVERTISING

As we mentioned earlier, we use your Personal Information to provide you with targeted advertisements and marketing communications that we believe may be of interest to you. To learn more about how targeted advertising works, you can visit the educational page of the Network Advertising Initiative ("NAI") at Link to NAI page.

You can opt out of targeted advertising using the following links:

SOME COMMON LINKS INCLUDE:

DO NOT TRACK

Please note that we do not modify our data collection and use practices on THE SITE when we detect a "Do Not Track" signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access the Personal Information we hold about you and to request the correction, updating or deletion of your Personal Information. If you wish to exercise this right, please contact us through the contact information found below. Additionally, if you are a European resident, please note that we are processing your Personal Information to fulfil the contracts we have with you.

DATA RETENTION

At ELIXIR PERFUMES, we retain your Order Information when you place an order through our website, unless you request its deletion. This measure allows us to keep an accurate record of your purchases and provide you with more effective customer service if needed.

MINORS

Please note that our website is not intended for persons under 18 years of age. We respect the privacy of minors and do not intentionally collect personal information from them. If you are under 18 years of age, we encourage you not to use our website or provide personal information through it.

CHANGES

Our privacy policy may be updated periodically to reflect changes in our practices or for other operational, legal or regulatory reasons. We recommend that you review our privacy policy regularly to be aware of any updates. We will always inform you transparently about any significant changes to our privacy policy.

CONTACT US

For more information about our privacy practices, if you have any questions or wish to file a complaint, please do not hesitate to contact us by email at clientes@zubinvest.com. We are here to address your concerns and provide you with the peace of mind you deserve regarding your privacy.

Yours sincerely,

The ELIXIR PERFUMES Team